What is Final Mile?
The last mile, holds significant importance in the realm of supply chain management and transportation planning. It refers to the final leg of a journey, wherein passengers and goods are transported from a transportation hub to their ultimate destination. Despite being a seemingly short distance, the last mile poses unique challenges that require meticulous planning and execution.
It is the stage where goods are delivered directly to the end customer, whether it be a residential address or a commercial establishment. This final stretch can make or break the overall customer experience, as it is the last impression left on the recipient. Therefore, it is imperative for logistics professionals to ensure that this part of the journey is seamless and efficient.